Get to Know The Readers
What I really enjoy about Purple Garden is that all of their Psychics have introductory videos. These short videos display the reader’s work environment as they state their expertise and common tools they use while conducting a reading. It’s almost like you’ve already started a live video with them! To view introductory videos of Psychics, click on the white play symbol on the bottom right corner of their profile picture.
The short video will open up a new window and start to play.
In addition to this they have a very extensive profile that goes into more detail stating their specialties, gifts and even their spiritual associations. These associations can be with organizations, energy healing certifications and spiritual initiations with angels and spirit guides etc. To view their profile click on their screen names.
How to Connect with a Reader
If you would like to connect with a reader you can by favoriting that reader. To add additional psychics to your favorites, simply click the heart button in the upper right-hand corner of the advisor’s profile.
Psychic advisors are automatically added to your favorite list once you’ve had a reading with them. If you have searched for an advisor and they don’t show up in the results, this simply means this Psychic Advisor is currently unavailable for new orders. They may be completing orders at the time or taking a break when you want to reach them.
Advisors available times may vary so you can set notifications that will alert you when a certain advisor is online.
Here is how to set notifications for a specific reader:
- Log into your account.
- Click on the picture of the advisor you wish to be alerted to.
- Click on the icon of the bell symbol in the upper right hand corner of their profile.
- Select which options you would like to receive a notification for.
- Then click on ‘done’ in the upper right-hand corner of your screen.
You will then be sent a push notification according to the selections you've made to be alerted when an advisor is online.
How to Leave Feedback for An Advisor
You are able to leave feedback for each reader as long as you’ve connected with them for at least 5 minutes. I would imagine anything less than 5 minutes would not be sufficient time with them to give an accurate review. Purple Garden is unique when it comes to leaving reviews by posting honest reviews whether a user had a good or bad experience. This is very informative for potential new customers and for the reader’s themselves too, to use as constructive feedback.
Another way to leave feedback and suggestions, specifically for the platform is also an option. All you have to do is click on ‘menu’ then click on ‘Customer Support’. Scroll down to the bottom of the page and you will see a light bulb symbol next to the words ‘Give Feedback’. Click on it and here you will be able to vote on other suggestions, leave a suggestion yourself and ask questions about the platform.